Terms and Conditions:
Service Acceptance: By using our services, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any part of the terms, you may not access our services.
Booking Confirmation: Your travel booking is confirmed once payment is received. Prices are subject to change based on availability and may vary until payment is made and confirmed.
Visa Facilitation Services: Our services encompass guiding you through the visa application process. We serve as intermediaries between applicants and the pertinent authorities. Visa approval is subject to the discretion of the relevant immigration or consulate office.
User Responsibilities: Users are responsible for providing accurate information and ensuring eligibility for a visa. Diplomat Visa Facilitation Services is not liable for rejections due to inaccurate or incomplete information.
Information Collection: We collect and store personal information necessary for visa assistance and organizing your travel booking, including names, contact details, and travel history.
Information Use: Your data is used solely for visa facilitation purposes. We do not share your information with third parties without your explicit consent, except as required by law.
Data Security: We employ industry-standard security measures to protect your data. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Cancellation and Refund Policy:
Cancellation: Users may cancel their visa facilitation service at any time before the application is submitted. Cancellations must be made in writing via email or our designated communication channels.
Refund Policy: Refunds are processed based on the stage of the application process. Once the application is submitted, refunds are not possible. Prior to submission, users are eligible for a refund, subject to a processing fee. Service fee charged by Diplomat Visa Facilitation Service will not be refundable in the event of cancellation.
Refunds are subject to the cancellation policy of the service provider (airlines, hotels, etc.) and may be subject to a processing fee. Refunds are not guaranteed and are at the discretion of the service provider.
Refund Processing: Refunds, if applicable, will be processed within a reasonable time. The processing fee and any third-party charges will be deducted from the refund amount.
Policy Changes: Diplomat Visa Facilitation Services reserves the right to modify these policies at any time. Users are encouraged to review the policies periodically for any changes.